The personal data we collect about you at Makayla Palms and why we collect it:

We collect information from you only when you:

• Make a booking at Makayla Palms
• Fill out one of our contact forms

We also automatically collect information about your visit to our website through the use of Google Analytics which collects non-personally identifiable data to understand how you use our website. Examples of information we may collect using Google Analytics include information about your visit such as the information you viewed or searched for, the length of your visit and the pages that you visited. We do not use cookies or tracking technologies that create user profiles.

How do we use your information?

The information you supply is only used to contact you, when necessary, with regards to your booking or payment, or to contact you in response to general enquiries. Information collected via Google Analytics is only used to enhance your website experience. We do not transmit or sell your information on to any other third parties.

How long we retain your data

For guests that have made a booking, we store the personal information that you provide in your profile.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How do we protect your data?

We take your privacy seriously. We will not sell, trade or transfer any of your personal information to a third party without your permission. All credit card transactions are processed through an external PCI compliant gateway provider (Stripe) and are not stored or processed on our servers. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Questions or concerns?

If you have any questions or concerns about our management of personal information, you want to know what personal information we hold about you or you want to correct, update or delete any personal information please contact us. If you wish to opt out of receiving any further communications from us you can do so at any time.

Changes to our Privacy Policy

We may make changes to our Privacy Policy from time to time and will notify you of any such changes by publishing them on this site.

[ page last updated 19 October 2021 ]